Help centre
Frequently asked questions
Answers to the questions clients ask most often about accounts, funding, withdrawals and referrals.
About us
Vantage Digital is a digital investment and trading platform that gives clients access to market products, account tools and support for managing their activity.
Vantage Digital Trading Limited presents company and account information through the platform. Please review the details provided on the website and contact support if you need help confirming account documentation.
Some jurisdictions may be restricted because of product, payment or compliance requirements. If your location is not supported during registration, contact support before attempting to fund an account.
My account
Each client should maintain one account unless support has approved otherwise. Duplicate accounts may be reviewed and restricted under platform policy.
During account setup, provide the information requested on the registration and profile screens. Some actions may require additional verification to protect the account and meet platform requirements.
Opening an account is free. Any product, network or payment-related costs should be reviewed before you deposit, trade or withdraw.
Any person who has reached the age of majority in their country of residence can register in Vantage Digital.
All trading and investment activity involves risk, including the possible loss of capital. Review plan terms, product risks and your own financial situation before funding an account.
We use account information to operate the platform, support clients, process account activity and meet applicable requirements. Review the Privacy Policy for more detail.
We use security controls such as encrypted connections, monitoring and account safeguards to help protect platform activity. Clients should also use strong passwords and keep login details private.
Make sure that the input data is, such as e-mail, password and login, no spaces. If everything is ok, but registration still fails, please contact online support.
There are 3 steps to get started with our platform:
1. Register — Create your Vantage Digital account and complete the requested profile details.
2. Choose a product — Review available plans, minimums, maximums and terms before depositing.
3. Monitor activity — Track your account, plan status and transaction history from the dashboard.
Deposit
Clients can review available investment plans and any referral features that may apply to their account. Terms can vary by plan and promotion.
Log in, choose the deposit or investment plan option, enter the amount and review the payment details. Follow the payment instructions carefully and confirm the deposit status from your dashboard.
We work with payment systems PerfectMoney, BitCoin, Ethereum, LiteCoin, DogeCoin, TRON, Tether TRC20 and Tether ERC20.
The tariff plans set the following restrictions on the minimum and maximum amount of the deposit.
Minimum: 10 USD, 0.005 BTC, 0.02 ETH, 0.3 LTC, 50 DOGE, 100 TRX, 10 USDT
Maximum: 75,000 USD, 1.5 BTC, 20 ETH, 300 LTC, 350,000 DOGE, 750,000 TRX, 75,000 USDT
Investments are processed in strict accordance with the terms of the tariff plan.
No, you cannot increase the amount of a deposit that has already been created. However, you can create other unlimited deposits.
Yes, you can have an unlimited number of deposits, and you can also invest in different tariff plans at the same time.
Withdrawal of funds
Interest on deposits is accrued in accordance with the terms of the investment plan. The countdown starts from the moment you open a deposit in the system.
Withdrawal requests will be processed instantly. For PerfectMoney — funds reach the wallet instantly. For BitCoin, Ethereum, LiteCoin, DogeCoin, TRON, Tether TRC20 and Tether ERC20 — at least 3 network confirmations are required and this can take from 20 minutes to several hours.
No, payments are made in the same currency that was used to create the deposit.
Before withdrawing funds, be sure to check if you have indicated the correct address of your payment wallet. If you have not registered a wallet, do it by going to the "Wallets" section of your account. After you have made sure that the entered data is correct, go to the "Withdrawal" section in your personal account, select the payment system, enter the withdrawal amount and click the withdrawal button.
The minimum withdrawal amount is:
0.1 USD, 0.002 BTC, 0.03 ETH, 0.1 LTC, 60 DOGE, 60 TRX, 10 USDT (TRC20), 150 USDT (ERC20)
There are no restrictions on the maximum withdrawal amount, as well as the number of withdrawal operations per day.
Go to the investor's panel, select "Transactions" from the menu and there you will see the history of account deposits, incomes and withdrawals.
If the wallet is registered correctly, the amount is entered correctly and corresponds to the one that is available for withdrawal, but the payment is still rejected by the system, check the correspondence between the currency requested for withdrawal and the electronic payment system selected for payment. If you have a withdrawable dollar amount in the TETHER USDT electronic payment system, you will not be able to withdraw Bitcoin to this wallet.
Referral program
We offer an affiliate program for additional income for our investors. Anyone can take part in the development of the company by inviting new members and receiving a generous reward for this.
Vantage Digital may provide referral rewards when eligible clients invite new users through their referral link. Reward rates and qualification rules are shown in the account area and may vary by promotion.
You do not need to apply for participation, own an industry web resource with a large audience of investors or meet other abstract requirements to participate in the referral program. We assign each user a unique referral link immediately after registration, which you can already use to attract other investors, simply by inviting them to the Vantage Digital website using the referral link.
Yes, we have prepared a number of effective banners in various formats for partners that fit harmoniously into any site. You can find them in your personal account.
Additional questions
You can use monitoring with trusted exchange offices — bestchange. Choose the exchanger with the best rate and follow the instructions.
Please contact us through any communication channel. Do not duplicate your message across multiple communication channels. This will not speed up the response, but rather the opposite.
Click on the reset password link on the main page of the site in the login section. Enter your username and email address and follow the instructions. You will receive information on how to reset your Vantage Digital account password.
Need a specific answer?
Our support team can walk you through plan terms, funding options and account steps.